Delivery Policy

What Are the Delivery Charges?

Ireland and Northern Ireland

For deliveries within Ireland and Northern Ireland, we charge a standard rate of €4.95 for small/medium-sized products and €8.95 for large products.

Europe

We apply a fixed-rate shipping fee of €30.00 for deliveries within Europe. You must contact us to order outside of Ireland and NI.

Rest of the World

If you reside outside Europe, there is a €90.00 delivery charge. Please be aware that your country may impose additional shipping fees and customs duties. To understand the specific regulations regarding duty charges, kindly consult your local customs office.

You need to contact us to order outside of Ireland and NI.

How Long Does It Take for My Order to Arrive?

Ireland

Our standard delivery timeframe within Ireland typically spans 1 to 3 working days. However, please take note that some of our personalised urns are crafted on demand, which can extend the delivery window to between 2 and 5 working days.

Europe

For European deliveries, our standard delivery period typically falls within 5 to 15 working days. However, please take note that some of our personalised urns are crafted on demand, which can extend the delivery window to between 10 and 20 working days.

Rest of the World

Deliveries to the Rest of the World usually take between 13 and 17 working days. However, please take note that some of our personalised urns are crafted on demand, which can extend the delivery window to between 20 to 25 working days.

How Will I Receive Order Updates and Can I Track My Delivery?

After placing your order, you will promptly receive an order confirmation email. Please ensure that the email address provided during the order placement is accurate. When your order is dispatched, you will automatically receive an email notification containing courier information and tracking details.

We're Here to Assist You

If you have any inquiries concerning our delivery procedures that haven't been addressed here, please feel free to contact us. You can reach us through our phone line at +353 86 1722 955 or via our email address at info@greencoffins.ie. Alternatively, you can use our Contact Us page.

For additional details, kindly visit our Refunds and Returns page here.